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What can we help you with?

Service request

Send your request for software, hardware and others

Site Support

Request Site Setup, Visit or report IT related issues on site

New Starter Request

Request IT kit for a new GMI Employee or Freelance

System Status

Check the status of GMI systems and connections

System Support

Get help/report problems with ERP, Webcontractor and other GMI Systems

Report an IT issue

Having trouble? Contact the support team

Only use this to report problems

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Guides and Training Requests

Service Requests

Site Support

Request help for Live or New Project

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Guides and Training Requests

Service Requests

Site Support

Request help for Live or New Project

Account Information

Request change

Hardware Request

Send Request for new devices and other hardware accessories

Software & Licencing

Request Software Instalation or Licence

Mobile App Request

Request mobile app to be installed on your mobile phone

Generic Request

Can't find what you need? Send generic request so we know what you need.

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Site Support, Setup & Visit

Site Setup

Request equipment for a project site

Site Decant

Request collection of IT equipment no longer needed on site

Site Visit

Request a visit to a project site

Project Inbox Access

Request access to a project inbox

Report IT related issue on Site

Having trouble? Contact the support team.

Go Back

Request changes to your account details

Department Change

Request a change in your department

Job Title Change

Request a change in your job title

Name Change

Request a change in your account name

Go back

Hardware Requests

Headset

Request new headset

Mobile Phone

Request new/replacement handset

Mobile Phone Case

Request new/replacement case for your mobile device

HDMI Cable

Request HDMI cables

Office Laptop

Request new/replacement laptop

Wireless Mouse

Request wireless mouse

View All

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Software Requests & Licence Requests

Adobe Acrobat Pro

Request licence for Adobe Acrobat Pro

Asta Power Project

Request full licence to edit PowerProject files

AutoCAD LT

Request licence for AutoCAD software

BlueBeam

Request licence for PDF editing

BIMCollab Viewer

Request free version of BIMCollab

View All

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